The Short variation: If you’re trying to find a distinctive gemstone or special wedding present, Leibish & Co. has a robust stock of high-quality, colorful, and conflict-free diamonds and gemstones. The family-run company is running online since 1998 with your own touch containing made perform business the world over. Leibish & Co. allows you purchase loose stones or even make use of its complimentary “Design Your Own” tool to create your ideal little bit of jewellery to life. With decades of experience and good design under their belt, Leibish & Co. is on the brink of growing their supply to watches also extras.
When Leibish Polnauer launched 1st online diamond business in 1998, it took nearly the full time to upload just one picture and description to their site rencontre sans lendemain â but he was a visionary exactly who noticed possible in fledgling arena of e-commerce. “as he sees the possibility in an idea, he will probably fit everything in in the capacity to advance with-it,” mentioned Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish developed a fruitful, family-run operation together with partner and kids providing in management jobs. They usually have grown an effective internet business with workplaces situated across the world. Leibish & Co. is actually a leader in special coloured expensive diamonds and gemstones which are difficult to get elsewhere. The expensive diamonds may also be conflict-free, and that is a significant factor for a number of buyers.
“individuals arrive at united states because they search for some thing a little different, anything a little more unique than everybody else features,” Benji stated.
While Leibish & Co. offers top-notch standard diamonds, the firm specializes in colourful, special precious jewelry. Whenever asked precisely why the company provides such increased buyer return rate, Benji quickly pinpoints the reason.
“It really is a mixture of excellent items, great service, and jewellery crafted with the highest degrees of perfection,” he mentioned. “The jewelry we make isn’t your daily, mass-produced kind of product. Every piece is actually tailor-made to perfectly fit the diamond or gem stone plumped for because of the customer.”
Children Affair With private Service
Leibish & Co. is a real household business, with Leibish’s loved ones playing essential roles in the organization.
Leibish serves as Founder and chairman associated with the company, while their girlfriend, Rosi, is the business’ occasions management. Their particular oldest child, Chavi, serves as top honors Jewelry Designer â that is a huge obligation since custom jewellery makes up a lot more than 50percent associated with the company’s company, Benji said.
Leibish’s eldest boy, Yossi, will be the CEO of Leibish & Co. Another boy, Shmulik, that is a graduate with the Gemological Institute of The usa, may be the main Diamond Buyer the business. “Shmulik is actually, truly, certainly one of a lot of gifted tone diamond specialists in the industry,” Benji said.
Leibish’s child Itzik is the organizations COO and works the New York company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, will be the company’s CFO.
“As one of the longtime members of the group, i will tell you that, though there is no relation, they think about me personally, as well as others, element of their family,” Benji said. “most of us bring our very own expertise towards business, but interact to consistently grow the firm.”
Customers are also handled like family at Leibish & Co., where in actuality the business invests fuel into individual solution and product sales. “If you have ever managed one particular agent, as an example, that is the same individual you may constantly handle, regardless of what you may be calling or composing within,” Benji stated. “we do not trust driving consumers around to various divisions if they have a concern or specific problem they want to manage.”
Clients Come From throughout the World
Leibish features certain different sorts of consumers: you will find buyers, whom primarily shop through the website, merchants, and people in the trade business, which typically check out the businesses primary offices in New York, Israel, and Hong Kong.
Almost all of Leibish & Co.’s customers are through the U . S .. The after that most widely used market is actually Canada, accompanied by great britain, Australian Continent, Hong Kong, therefore the remainder of Europe.
Clients at each and every period of existence store at Leibish & Co., though nearly all are within ages of 35 and 54, Benji stated. Also, the organization garners about 300,000 web site visits every month â and helps to keep nearly all of its customers finding its way back.
“with well over a 70percent return buyer score, we remain among the most famous companies within our niche,” the guy stated.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. holds high-end jewellery, but maintains inventory versatility, specifically for on the web consumers, Benji mentioned. The organization offers a huge selection of loose expensive diamonds and priceless gemstones, but their key goods are tailored precious jewelry productions.
“We keep big number of multicolor diamond and gemstone jewellery, with with the rarest colors ever before viewed,” the guy stated. “we have been recognized most readily useful by the bread-and-butter services and products â yellowish diamond and green diamond wedding rings. But we offer diamonds of almost every tone, and priceless gems â such as sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless diamonds, as well, but the knowledge is within the realm of color.”
For clients who possess something in your mind and require assist which makes it an actuality, Leibish & Co. supplies a “Design Your Own” jewelry instrument, which Benji said is the preferred item.
“normally, when shopping for a special part, folks frequently want particular stones and establishing designs they’ve currently fallen obsessed about,” the guy mentioned. The “Design your” device enables customers to create a piece making use of the rock, establishing, and steel regarding choice.
“permits these to deliver their own dreams alive â with this expertise in artistry,” Benji told united states.
Extras & New using the internet Tools in Store for Leibish & Co.
because it seems toward the long run, Leibish & Co. is slowly changing toward higher-ticket items and much more item assortment. The firm seems comfortable branching out to new products because of the determination and passion it relates to perfect the current designs.
“we’ve talked-about bringing in a variety of extras â such deluxe watches, purses, as well as pencils,” Benji mentioned. “But we chose to wait until we initial perfected all of our major distinctive line of item, that’s diamonds.”
Leibish & Co. normally looking for ways to carry on refining its common web site, also. A good way it plans to improve its online knowledge is through launching enhanced truth attributes, that may provide digital buyers more of an in-store experience.
As a business enterprise with its sources in colourful diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional market which views modification given that exemption, perhaps not the rule.